Webinar Series: Transitioning from CHSP to Support at Home

CHSP organisations without existing Support at Home operations are expected to transform their service models to participate in the more complex Support at Home marketplace. 

This process will involve both opportunities and challenges. The administration of Support at Home is complex, requires significant change management regarding customer experience, and carries more financial risk. 

At the same time, transforming the business will give access to the much larger, more profitable and more flexible Support at Home market.

Introducing our 2-part CHSP webinar series with Ageing Australia:

Webinar 1 – Operational Performance and Financial Viability – 7 May 2026

The first webinar will look at what organisations should do to optimise their operational performance and ensure they remain financially viable under the new funding structure. It will include a high-level overview of the work required to transform the organisation to the new funding model. 

Webinar 2 – Strategic Options: Transition, Partner or Exit – 10 June 2026

The second webinar discusses the nature of the reform and the operational and strategic options available to organisations that are not sure they wish to make the transition, while protecting their staff and clients. 

The outcomes are:

• Which levers are available for improving the performance of existing CHSP operations
• How to transform a CHSP provider to a Support at Home provider
• A high-level understanding of how Support at Home providers operate.
• The strategic options available for CHSP providers to either expand or exit. 
• Understanding of the categories of partner organisations in the marketplace and how to go about negotiating with them. 

Facilitated by Jason Howie

Designed for C-suite leaders, board directors, strategy and senior executives.
 

To learn more and register, click here.