Webinar Series: Ready...Set...ACT! Preparing for the new Aged Care Act

February 13, 2025

Building on the success of our 2024 webinar series, Inside Ageing and Pride Aged Living will host five webinar workshops throughout 2025 to support aged care providers in preparing for the changes introduced by the new Aged Care Act.

Prepare for major changes ahead, including:

Higher Everyday Living Fees
Strengthened Quality Standards
Changes to accommodation charges
The introduction of the Support at Home Program

No provider will be unaffected; the impacts will be staggered, and inevitably, there will be many twists and turns to negotiate.

Led by industry experts, each session will provide insights and practical strategies to help providers navigate the changes and avoid the pitfalls and dead ends that are invariably associated with such large-scale change.

We will announce the first three webinars and hold off on announcing webinars four and five until the Act is in effect and we see what issues deserve a webinar.

All sessions are live online, with a Q&A and an on-demand video recording for later reference.

Introducing webinars in the first half of 2025:

Webinar 1
HELF: The Rules so far

Date: Tuesday, 4th March 2025
Time: 1-2pm (AEDT)

Presenters: James Saunders and Megan White

With the Higher Everyday Living Fee legislation soon to be finalised, this session will break down the proposed rules and what they mean for providers. We’ll cover key regulatory requirements, their impact on your service delivery and funding models, and compliance measures.

Whether transitioning from Additional Services or just navigating the new fee structure, this session will provide a clear overview to help you prepare for 1 July 2025.

Topics we’ll cover:

The Proposed Rules

– Services List
– Release 2b – Funding for other aged care programs
– Higher Everyday Living Fee Fact Sheet

NB: Complimentary access is available for Pride Aged Living Additional Services/HELF clients and HELF Readiness Portal subscribers. Contact Angie Oe to obtain a booking link.

Webinar 2
Navigating compliance risks under the Strengthened Aged Care Quality Standards

Date: Thursday, 10th April 2025
Time: 1-2pm (AEST)

Presenters: Katrina Ong, JC Yap and Lahn Straney (MOA Benchmarking)

With the introduction of graded assessment and the Strengthened Aged Care Quality Standards in July, the regulatory landscape is shifting. These changes, along with the Aged Care Quality and Safety Commission’s increasingly risk-based monitoring approach, mean providers will need to be more proactive in identifying and addressing compliance risks.

This session will examine key areas of non-compliance identified in the Commission’s sector reports and explore the challenges providers will likely face as they transition to the new Standards. We’ll also discuss practical strategies for managing risk, strengthening governance, and maintaining quality in an environment of heightened regulatory scrutiny.

Topics we’ll cover:

– Sector Trends and Challenges – Key compliance risks and insights beyond the published reports
– Strengthening Compliance – Practical steps to exceed regulatory expectations
– Risk-Based Monitoring – Using data to identify and manage risks effectively
– Building Stronger Governance – Strategies to improve oversight and accountability
– Lessons from the Sector – Case studies from MOA and Pride Aged Living on managing
compliance risks

Webinar 3
HELF: Prepare to operationalise the new legislation

Date: Thursday, 12th June 2025
Time: 1-2pm (AEST)

Presenters: Megan White

With 1 July just around the corner, is your organisation ready for the shift to the Higher Everyday Living Fee (HELF), and the changes in compliance management that come with it? We know that for many organisations, there will be a need to review and adjust the approach to admissions and enhance service delivery processes.

Join us for a final preparation webinar designed to ensure you’re fully equipped for a smooth transition.

We’ll cover essential steps you should have completed by now, highlight any last-minute checks, and offer guidance on executing your HELF transition effectively.

This session will walk you through key actions to take, potential pitfalls to avoid, and how to ensure compliance as the new Aged Care Act takes effect. Don’t miss this critical opportunity to fine-tune your strategy and guarantee a successful transition on 1 July.

Topics we’ll cover:

– The Rules, final versions and implication
– Checklist
– Implementation pitfalls
– Ongoing responsibilities for AS and ESS residents

NB: Complimentary access is available for Pride Aged Living Additional Services/HELF clients and HELF Readiness Portal subscribers. Contact Angie Oe to obtain a booking link.

Webinar Series: Ready...Set...ACT! Preparing for the new Aged Care Act

Introducing webinars in the first half of 2025:

To learn more about the webinar series and register, click here.