Who We’ve Helped

I highly recommend Pride Aged Living for their consumer-driven approach, well-structured project management, and efficient implementation of additional services with full program compliance confidence.

We were extremely pleased with the outcomes Pride Aged Living achieved, including better care processes for our residents and significant revenue increases.

We had initially thought to develop an additional services program internally, but soon discovered how complex the development was going to be. Pride Aged Living worked with us to build a program that was robust, comprehensive, compliant and consistent with our corporate values, while delivering the financial benefits needed. We have had great success with the program and have consistently benefited from their ongoing advice and support.

With the introduction of HELF, Pride Aged Living has taken a lead role in helping us adapt our thinking and program to maximise opportunities. What had seemed to be onerous and more restrictive initially has become a new program that will benefit our residents wellbeing, and our staff are positive about rolling it out.

Pride Aged Living's assistance has been enormously helpful. We appreciated their guidance, and their engagement has helped us stay focused. Overall, we will recommend Pride Aged Living if there is an opportunity.

Pride Aged Living allowed us to maximise the benefit of Additional Services, ensuring compliance and simplifying processes for residents and sales staff.

Pride Aged Living have been a valuable partner in supporting our Additional Services programme, compliance monitoring, and the transition to HELF. They’ve worked closely with us to interpret legislation, develop operational resources, marketing materials, and education. Their team of consultants are always accessible, knowledgeable and easy to work with.

Pride Aged Living is a true industry partner and it is a privilege to work with them all. Value adding is not an add on at Pride, it is inbuilt to what they do. They take a proactive approach to their work and look ahead to help you stay ahead!

We have found Pride Aged Living to be very knowledgeable and easy to work with. The reports were easy to read, providing practical solutions to address our workforce issues.

Pride Aged Living’s experience and industry knowledge offers confidence that we are working within industry benchmarks ensuring we remain both compliant and sustainable. 

Through Pride Aged Living's extensive experience and knowledge, we progressed positively in line with our company's mission, vision and values, to achieving positive outcomes for maintaining quality care for our residents.

OneCare Limited highly recommends Pride Aged Living to any aged care provider seeking a professional partnership in creating Additional Services. The values alignment between our organisation and Pride Aged Living enabled the creation of an additional services program that kept our values at the heart of all our decisions.

Pride Aged Living helped us develop and implement Additional Services with clarity and structure, giving us confidence that compliance is met. The process is easy for staff, residents, and families to understand. Residents are happy, and the program has become a valuable part of our services. We continue working with Pride Aged Living as we transition to HELF.

I have no hesitation in recommending the team at Pride Aged Living, as they have assisted our board and executive team in formulating tailored solutions to our strategic objectives, helping our organisation navigate a path to success in a complex industry and challenging economic climate.

Working with Pride Aged Living on the Autumn Lodge merger was truly beneficial, enabling us to complete the transaction on time and on budget with their pragmatic persistence. I would thoroughly recommend Pride Aged Living to organisations who are considering a merger.  

As a stand-alone organisation it’s so good to have Pride Aged Living supporting us, thank you to you and all the team.

For any aged care provider looking for assistance, support or external consultants, I can only recommend that you contact Pride Aged Living.

Relying on industry experts like Pride Aged Living has been essential for our business, allowing us to spend more time on the care for our residents and making their lives more fulfilling.

Overall Pride Aged Living is a one stop shop, a think tank, to assist aged care providers with a wealth of knowledge, skills and experience.

Thank you for Pride Aged Living’s support through this journey and their willingness to help us whenever we asked. Their contribution to Clinical Governance and residential care has been outstanding and PAC and our residents have benefited from Pride Aged Living's expertise and commitment.