Insights and News

The transition to care minute targets has reshaped how providers must approach rostering. What used to be a loose directive to “just meet the target” is now a more exacting challenge: Meet it precisely. Meet it sustainably.

Join our webinar with Ageing Australia on 12 August: Navigating Aged Care Costs and Supporting Affordability under the New Aged Care Act

We explore why accommodation pricing has become a critical issue for aged care governance - highlighting the risks of underpricing, the financial cost of excess RAD, and practical steps providers can take to align pricing with capital needs and consumer value.

Join our webinar with Hall & Wilcox on 5 August: Helping you navigate the new Aged Care Rules

In this year’s review, we reflect on our growth, new leadership, and where we’re heading in FY26 as we continue supporting providers to navigate reform and deliver better outcomes.

Here are nine areas we recommend focusing on to strengthen your position ahead of the transition to Support at Home.

Pride Aged Living – Announcement
A new leadership structure for continued growth

We’re hosting a webinar with Inside Ageing on 24 July: Strategy in the New Age – Care – Act now.

We explore how providers can make the most of the delay by resetting the tempo of change, supporting fatigued teams, and maintaining momentum toward long-term reform.

Unless you’ve been living under a rock, you are acutely aware that July 1, 2025, marks the start date of the new Aged Care Act.

With the removal of Additional and Extra Services, the introduction of Higher Everyday Living Fees, and RAD retentions, this case study explores which approach delivers the best outcome with the least risk.

We’re hosting a webinar with Inside Ageing on September 2 (rescheduled from June 12): HELF – prepare to operationalise the new legislation.

Financial changes are coming for providers. With new rules impacting liquidity and funding, operators who act now to strengthen their financial management frameworks will avoid unnecessary surprises.

We highlight a key issue emerging consistently from the pricing reviews we’ve undertaken for providers.

While the threshold for higher RADs increased from $550,000 to $750,000, providers are still at risk of complacency when resetting their accommodation pricing. We highlight some key areas for providers to focus on.

We’re hosting a webinar with Inside Ageing on April 10: Navigating Compliance Risks Under the Strengthened Aged Care Quality Standards.

We break down the key differences between the November 2023 and February 2025 draft releases, helping you understand what these updates mean for you and how to prepare for the upcoming transition.

We are getting great insight into what concerns people the most about the upcoming operational and compliance changes from Additional Services (AS) to Higher Everyday Living Fee (HELF).