Insights

We highlight a key issue emerging consistently from the pricing reviews we’ve undertaken for providers.

While the threshold for higher RADs increased from $550,000 to $750,000, providers are still at risk of complacency when resetting their accommodation pricing. We highlight some key areas for providers to focus on.

We break down the key differences between the November 2023 and February 2025 draft releases, helping you understand what these updates mean for you and how to prepare for the upcoming transition.

We are getting great insight into what concerns people the most about the upcoming operational and compliance changes from Additional Services (AS) to Higher Everyday Living Fee (HELF). 

Since the Support at Home program was proposed in January 2022, we’ve considered its impact on key stakeholders. In this Insight, we explore how cost controls—particularly hourly rate caps—could shape flexibility, client choice, and overall expenditure.

Building on the success of our 2024 webinar series, Pride Aged Living and Inside Ageing will host five webinar workshops throughout 2025 to support aged care providers in preparing for the changes introduced by the new Aged Care Act.

We break down the StewartBrown ACFPS September 2024 results to provide our followers with a clear set of priorities if you want to shift from your current quartile to a higher one.

We’re hosting a webinar with ACCPA (soon to be Ageing Australia) on February 13: Unpacking Accommodation and Higher Everyday Living Fee (HELF) Charges

In this third and final insight, we focus on how the transition to HELF aligns with food, drink, dining experiences, and lifestyle activities under Standards 6 and 7.

Now that the dust has settled on the home care reform announcements, it is an opportune time to sit back and ask ourselves what strategic issues are contained therein.

We’re hosting a webinar with Inside Ageing on December 5: Pricing strategies for the new $750,000 RAD threshold.

As the sector grapples with inconsistent methodologies for setting accommodation prices, we are seeing greater interest in understanding how to establish and maintain a reliable pricing methodology.

We focus on the practicalities of implementing changes in your staffing mix and other changes to your rosters.

With all this uncertainty, it’s easy to say “We cannot update our strategic plan until the future is clearer”.

We’re hosting a webinar with Inside Ageing on November 14: New Strategy under the Aged Care Act.

This second Insight in our series on Strengthened Quality Standards and Additional Services explores Standards 3 and 4.

We’re hosting a webinar with Inside Ageing on October 17: Unpacking the Higher Everyday Living Fee.

Effective from 1 July 2025, providers will need to transition from Extra/Additional Services to Higher Everyday Living Fees (HELF).

We were pleased to see the Government take up all the key recommendations relating to the Support at Home program in its recently released response to the Taskforce recommendations.